Brexit Survival Kit for Marketers

Our contact Marcus Frost – Senior Marketing Director EMEA/APAC has written this great article highlighting the opportunities for Marketers following the Brexit decision earlier this year.  A really interesting read for Marketers and non-Marketers alike! Brexit Survival Kit for Marketers

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Bots – the new age of customer interaction

A thought provoking article regarding the use of Chat Bots.  But where will it end?  Ultimately it’s likely we would never know whether there was a human on the other side or not – do we care?  The use of Bots in the contact centre world seems an obvious value add to a customer experience,

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